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Birdeye is a really broad platform with solutions for whatever varying from reviews, to social networks, messaging, web chat, and referrals. If you're trying to find an "all-in-one" marketing platform for physical locations, it might be an excellent fit. If not, I highly recommend you take a look at other options in this list.

A perk of this platform is its capability to simplify and merge all your reviews and social networks efforts. By incorporating Hootsuite with Reviewtrackers, you and your group can monitor and handle inbound evaluations and social mentions from one location. The tool collects reviews from over 120 websites, including Google, Yelp, Facebook, BBB, TripAdvisor, and OpenTable.

Reviewtrackers offers two add-on functions that would be important to SaaS businesses, consisting of Software application Brand name Monitoring, which assists you manage user feedback on Capterra, Google, and Facebook, and App Store Keeping An Eye On for Google Play Shop and iOS. Both come at an extra cost.: 4.7: 3 strategies are offered, and for rates, you require to reserve a demonstration Grade us is a white-label review management platform for online marketers, firms, and SEOs.

The core automation function of Grade us is a landing page designed to streamline the review submission procedure for clients. This landing page, which houses links to several evaluation sites, is sent out to your clients via e-mail or SMS. Automated e-mail drip campaigns let you send limitless follow-up requests and reminders.

For SaaS organization, Grade us keeps an eye on the major evaluation platforms like Capterra, G2, GetApp, Software Recommendations, and TrustRadius. Generate reports on evaluation campaigns to determine portfolio performance and the ratio of click-through rates and sent reviews.: From $110/ month Reviewshake is an online evaluation automation tool that assists organizations handle and keep track of reviews, run evaluation generation projects, and market evaluations.

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Import your current consumer base through CSV, API access, or Zapier combinations, and set up and run drip projects to increase your evaluation capacity. With one centralized control panel for all your evaluations, you can quickly designate actions to your group to manage them.

However, it does include a URL to the relevant website from their control panel so you can react rapidly. The Customer Chat (previously 'Inbox') feature is a perk of this platform. It lets you participate in a two-way SMS discussion with your consumers independently so you can immediately react to and do something about it on negative experiences.

However, this choice is only available on select SMB accounts and people on Firm strategies) Automate and grow your social evidence with Reviewshake's widgets and social sharing of your finest reviews and reviews on Google, Twitter, and Facebook.: 4.5 Rates: From $79/ month for companies or $199/ month for companies AppFollow is an app track record management platform.

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Track and monitor your app and rivals' apps throughout the App Store, Google Play, Microsoft Shop (including desktop and Xbox video games), Mac App Store, and Huawei AppGallery. Gain access to a variety of app data, including evaluations, star history, developer replies, likes/dislikes, rankings, and more. Screen your app updates either through the AppFollow dashboard or send them to email, Slack, Discord, or API.

You can set custom-made notifies for tags that find critical problems in reviews so you can act right away. You can choose to get and respond to reviews from the AppFollow control panel or send them to Slack, Zendesk, Helpshift, Discord, and 30 other tools for actioning. The Bulk Action button can manage reactions at scale by sending out one response to picked clients, using a conserved template from the past, or using the Random Reply Design template to tailor your actions.

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Automate tagging, reacting to, and equating reviews in any language, and report destructive reviews. The obvious thing about this tool is that it's limited to apps only.

Set up a feedback portal to let users share ideas and concerns straight from your site. Integration with your customer assistance tools lets your team capture user feedback.