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Birdeye is a really broad platform with solutions for everything varying from reviews, to social media, messaging, web chat, and recommendations. If you're looking for an "all-in-one" marketing platform for physical areas, it might be a terrific fit. If not, I strongly recommend you take a look at other services in this list.

By incorporating Hootsuite with Reviewtrackers, you and your group can keep track of and handle incoming evaluations and social mentions from one place. The tool collects evaluations from over 120 websites, including Google, Yelp, Facebook, BBB, TripAdvisor, and OpenTable.

Reviewtrackers offers 2 add-on functions that would be important to SaaS companies, consisting of Software application Brand Tracking, which assists you manage user feedback on Capterra, Google, and Facebook, and App Store Keeping An Eye On for Google Play Store and iOS. Both come at an additional cost.: 4.7: Three plans are offered, and for pricing, you require to book a demo Grade us is a white-label evaluation management platform for online marketers, companies, and SEOs.

The core automation feature of Grade us is a landing page developed to simplify the evaluation submission process for clients. This landing page, which houses links to numerous evaluation sites, is sent out to your consumers through email or SMS. Automated e-mail drip campaigns let you send out endless follow-up requests and pointers.

For SaaS service, Grade us monitors the significant review platforms like Capterra, G2, GetApp, Software Suggestions, and TrustRadius. Create reports on review campaigns to identify portfolio efficiency and the ratio of click-through rates and sent reviews.: From $110/ month Reviewshake is an online evaluation automation tool that assists services handle and keep an eye on reviews, run evaluation generation campaigns, and market evaluations.

The Leading Automation Software Reviews for 2026

Import your present consumer base by means of CSV, API gain access to, or Zapier integrations, and set up and run drip campaigns to boost your evaluation capacity. Reviewshakes supports over 120 websites, consisting of the leading software review websites like Gartner, Capterra, G2, and TrustRadius. With one central dashboard for all your reviews, you can quickly assign actions to your group to handle them.

Nevertheless, it does include a URL to the pertinent site from their dashboard so you can respond rapidly. The Customer Chat (formerly 'Inbox') function is a perk of this platform. It lets you participate in a two-way SMS conversation with your consumers independently so you can instantly react to and do something about it on negative experiences.

However, this option is just available on select SMB accounts and individuals on Firm plans) Automate and grow your social evidence with Reviewshake's widgets and social sharing of your best testimonials and reviews on Google, Twitter, and Facebook.: 4.5 Prices: From $79/ month for services or $199/ month for companies AppFollow is an app reputation management platform.

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Track and monitor your app and rivals' apps throughout the App Shop, Google Play, Microsoft Shop (consisting of desktop and Xbox games), Mac App Shop, and Huawei AppGallery. Access a variety of app data, consisting of evaluations, star history, designer replies, likes/dislikes, rankings, and more. Screen your app updates either by means of the AppFollow control panel or send them to email, Slack, Discord, or API.

You can set custom-made alerts for tags that identify critical issues in reviews so you can act immediately. You can pick to receive and respond to reviews from the AppFollow control panel or send them to Slack, Zendesk, Helpshift, Discord, and 30 other tools for actioning. The Bulk Action button can manage actions at scale by sending out one action to selected customers, using a conserved design template from the past, or utilizing the Random Reply Template to customize your actions.

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Automate tagging, reacting to, and equating reviews in any language, and report destructive reviews. The apparent thing about this tool is that it's restricted to apps only.

Identify and merge duplicates to recognize and quantify key themes and priority requests. Then, connect users with the very same demands to ignite additional conversation and send out automated updates to the whole group. Set up a feedback portal to let users share thoughts and issues directly from your site. Integration with your consumer assistance tools lets your group capture user feedback.